Terms of service

Last updated: September 24, 2026

These Terms of Service apply when you use ottogrows.store or purchase a product from Otto Grows.

By using our website or placing an order, you agree to these terms.

Our products

Otto Grows sells digital gardening publications and related digital content.

We do our best to describe our products accurately. Preview pages, mockups and images may be used to show what you can expect from a product.

Orders and payment

The price of your purchase is shown before you complete checkout.

Depending on your location, prices may be displayed in your local currency.

Payment must be successfully completed before your digital product is delivered.

You are responsible for providing accurate information when placing your order, including a valid email address.

Digital delivery

Our products are delivered electronically. After successful payment, you will receive access to your purchased digital product through the electronic delivery method provided by our store.

If you have trouble receiving or accessing your purchase, contact support@ottogrows.store.

Personal use

Unless we clearly state otherwise, digital products purchased from Otto Grows are for your personal, non-commercial use.

Purchasing a product does not transfer copyright or ownership of the content to you.

You may not resell, redistribute, publicly upload, commercially reproduce, share copies of, or make our digital products available for others to download without our permission.

Gardening information

The information provided in our products is intended for general informational and educational purposes.

Gardening results vary depending on factors such as climate, soil, weather, plant health, growing conditions, pests and care.

For this reason, we cannot guarantee specific germination rates, plant growth, harvests or other gardening results.

Refunds

Purchases are subject to our Refund Policy.

Nothing in these terms limits rights that cannot legally be excluded under applicable law.

Intellectual property

The original content of Otto Grows products and our website, including text, graphics, design elements and branding, is protected by applicable intellectual-property laws.

You may not use Otto Grows branding in a way that falsely suggests ownership, affiliation, sponsorship or endorsement.

Acceptable use

You may not use our website for unlawful purposes, attempt to gain unauthorised access to our systems, interfere with the operation or security of the store, or infringe our rights or the rights of others.

Third-party services

Our store uses third-party services, including Shopify and payment providers. Some parts of your purchase or website experience may therefore also be subject to the operation and policies of those providers.

Liability

To the extent permitted by applicable law, Otto Grows is not responsible for indirect or consequential losses resulting from the use of our website or digital products.

Nothing in these terms excludes or limits liability where doing so would not be permitted by applicable law.

Governing law

These terms are governed by Swiss law, subject to any mandatory consumer protection or jurisdiction rules that may apply.

Changes

We may update these terms from time to time. The current version will be available on our website.

Questions? Contact support@ottogrows.store